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Our experts are standing by E-mail, Chat, or Phone
Twenty-four hours a day
Mon – Sat: 09:00 – 19:00
Mon – Fri: 09:00 – 17:00
Mon – Fri: 09:00 – 18:00
Chat in the bottom right corner
Help Center
To create a business account on our website, please follow these steps:
1. Go to the registration page and select the “Business Account” option.
2. Fill in the required information, including your business name, tax identification number, and contact details.
3. Agree to our terms and conditions for business accounts and submit your application.
Once submitted, our team will review your application within 2-3 business days. Upon approval, you’ll receive a confirmation email with further instructions on how to access your business account features, including bulk ordering, exclusive discounts, and priority customer support. If you have any questions during this process, please contact our customer support team for assistance.
We currently ship to the following countries:
European Union: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czechia, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, and Sweden.
Outside the European Union: UK, Norway, Switzerland.
North America: USA, Canada.
Asia: Japan, China.
Oceania: Australia.
And many other countries worldwide.
Usually delivery takes 2-7 business days from dispatch date. The dispatch date is displayed next to the product.
We accept various payment methods, including major Bank-links, Сredit Сards, PayPal, Apple/Google Pay and Bank Transfers. You can choose the most convenient option for you during the checkout process.
If you need to return a product you purchased from us, please follow our simple return process outlined below:
1. Initiate the Return: Contact our customer service team within 14 days of receiving your order to initiate the return process. You can reach us via email, phone, or through our website’s contact form.
2. Complete the Return Form: We will provide you with a return form. Fill it out, including the reason for the return and other requested details.
3. Pack the Item: Securely pack the item in its original packaging with all accessories, manuals, and parts. Include the completed return form in the package.
4. Ship the Item Back: We will provide you with a return shipping label or instructions on how to send the item back to us. Please note, the cost of return shipping may be the responsibility of the customer, depending on the reason for the return.
5. Receive Your Refund or Exchange: Once we receive and inspect the returned item, we will process your refund or exchange. Refunds will be issued to the original payment method, and you will be notified via email once the process is complete.
Please note that to be eligible for a return, the item must be in its original, unused condition. Some products may also be subject to restocking fees. For more details on our return policy, including any specific conditions or exclusions, please visit our website or contact our customer support team.
General Information
Company name
OnlyDrive OÜ
Registry code
16408795
VAT ID
EE102450435 (Estonia)
LHV Pank AS
IBAN: EE977700771009240190
Need help? We’re here.